Alternative Dispute Resolution



 ADR Training

 June 2008 – July 2008

In order to improve the business environment for private sector development in the region, the IFC established a program supporting alternative dispute resolution through commercial mediation  and negotiation to help extricate the private sector, especially SMEs, from expensive and lengthy, business hindering litigation and unblock assets caught up in disputes.

ADR Center was selected to implement a program to enhance mediation and  negotiation skills in Morocco through the training of a cadre of internationally accredited mediators. The objectives of the program were:

  • To professionalize commercial mediation by transferring skills and know-how to judges, lawyers and other groups enabled by ADR practices
  • To certify qualified mediators  using a  performance-based approach  to qualification and training


PEP-MENA also promoted “train the trainer” programs for mediators at the center to develop their skills as “Master Trainers” in commercial mediation. They were then equipped to transfer knowledge and skills in mediation to a broader range of practitioners



  • Successfully delivered two mediation courses in the French language in both Casablanca and Rabat. One course solely on advanced commercial mediation and one course covering both basic and advanced commercial mediation. Over 40 mediators were trained in total. Participants expressed very favorable opinions on the trainers, the trainings and the training materials.



IFC, PEP- MENA, (World Bank Group)



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